We only support local shipping with Singapore.

Once we have started to process your order, we are unable to process order cancellations. 
Once we have started to process your order, we are unable to make any amendments to the shipping address.
If your order is unable to be rerouted / wrongly delivered as a result of an incorrect shipping address, we are unable to refund the order amount or replace the wrongly delivered items.

If the products have already been delivered to you, you have a period of 15 days in which you may return your order, starting from the day you receive the products.

To do so, email support-sg@vibe-hearing.com.

You will be contacted.